Personal Data Protection

Privacy Policy KNN77

Knn77 respects the privacy of every player. This document transparently explains how we collect, use, protect, and manage your personal data as part of our commitment to security and trust.

Commitment Privacy KNN77

Six core pillars that underpin how knn77 manages and protects the personal data of Malaysian players.

High-Level Data Encryption

All your personal and financial data is protected by 256-bit SSL encryption — the same technology used by world-class banks to ensure no third party can intercept your communications.

No Sale of Data to Third Parties

Knn77 has never and will never sell, rent, or commercialise players' personal data to any third party for marketing purposes. Your data belongs to you — it is not our business commodity.

Data Control in Your Hands

As a knn77 player, you have the full right to access, correct, download, or request deletion of your personal data at any time through our official support channels.

Secure Data Storage

Your data is stored on servers protected by multi-layered access controls, 24/7 security monitoring, and backup systems that ensure the continuity and integrity of your information.

Data Protection Act Compliance

Knn77 operates in accordance with principles aligned with Malaysia's Personal Data Protection Act 2010 (PDPA), ensuring your data is managed to the highest legal standards.

Marketing Communication Preferences

You may opt out of marketing communications from knn77 at any time. Your preference will be applied within the specified timeframe with no questions asked or additional conditions imposed.

Last Updated: 1 January 2026 | Version: 2.5

This Privacy Policy explains knn77's practices regarding the collection and use of personal data. By using our platform, you agree to this Privacy Policy. Please read it carefully and contact us if you have any questions.

1 Personal Information We Collect

To provide a secure, responsible, and integrated service, knn77 collects various categories of personal information from our players. This collection is carried out lawfully and transparently, solely for the purposes stated in this Privacy Policy.

Data Categories Type of Information Requirements
Personal Identity Full name, date of birth, identity card number Mandatory (KYC)
Contact Information Email address, phone number, residential address Mandatory
Financial Data Bank account number, e-wallet information Mandatory (transactions)
Technical Data IP address, device type, web browser, operating system Automatic
Usage Data Game records, betting history, login activity Automatic
Communications Customer support correspondence and feedback Where applicable

We only collect data that is genuinely necessary to provide our services. Any additional information you provide voluntarily — such as communication preferences — will also be handled in accordance with this Privacy Policy.

2 How We Collect Your Data

Knn77 collects personal information through several different channels, all within our official platform:

  • Account registration — information you provide directly when opening a new account.
  • KYC Process — identity verification documents you upload to meet compliance requirements.
  • Financial transactions — information collected when you make a deposit or withdrawal.
  • Platform usage — data collected automatically via cookies and tracking technologies while you browse and play.
  • Support interactions — information you share when contacting our customer support team.
  • Mobile app — data collected through the knn77 app on your device, including permissions you have granted to the app.

knn77 does not purchase or obtain your personal data from any third-party sources unrelated to your direct use of our platform.

3 Purpose of Personal Data Use

Knn77 uses the data collected for lawful and specific purposes. We will not use your data for any other purpose without obtaining your consent first:

  • Processing account registration and verifying your identity through the agreed KYC process.
  • Providing access to all games, betting, and services offered on the knn77 platform.
  • Processing deposits, withdrawals, and all financial transactions securely and accurately.
  • Sending important notifications related to your account, security, and transactions.
  • Detecting, investigating, and preventing fraud, money laundering, or any other illegal activity.
  • Fulfilling applicable legal and regulatory compliance obligations.
  • Continuously improving the platform, services, and user experience based on usage analysis.
  • Sending marketing communications (only with your consent, and cancellable at any time).
  • Providing effective and responsive customer support.

4 Sharing Information with Third Parties

Knn77 does not sell or commercialise your personal data. However, there are limited situations where we may need to share certain information with carefully selected parties:

  • Payment providers — financial data required to securely process your deposit and withdrawal transactions.
  • Game providers — minimum account information required to activate and monitor your game sessions.
  • Identity verification services — KYC documents submitted to approved third-party identity verification providers.
  • Legal authorities — information required when a valid court order or request from a law enforcement agency is received.
  • Technical service providers — IT infrastructure providers that process data on behalf of knn77 under strict confidentiality agreements.

All third parties receiving data from knn77 are bound by strict data protection agreements. They are only permitted to use your data for the specific agreed purposes and may not use it for their own interests.

5 Data Security Measures

Protecting your data is knn77's top priority. We implement multiple layers of technical and organisational security to ensure your data remains protected at all times:

1
256-Bit SSL Encryption

All data transmitted between your device and knn77's servers is encrypted using the latest TLS protocol, making it unreadable to any unauthorised party.

2
Multi-Level Access Control

Only authorised personnel have access to personal data, and this access is continuously monitored and audited to detect any unusual activity.

3
Two-Factor Authentication (2FA)

Knn77 supports two-factor authentication for all user accounts, adding an extra layer of security that protects your account even if your password is compromised.

4
24/7 Security Monitoring

Our monitoring system operates around the clock to detect and respond to any security threats, intrusion attempts, or suspicious activity in real time.

5
Regular Security Audits

Knn77 conducts regular independent security audits to ensure our infrastructure and data management practices consistently meet the latest security standards.

While we take all reasonable precautions, no system can guarantee absolute security. In the event of a data breach affecting you, we will notify you within the timeframe required by applicable law.

6 Cookies and Tracking Technologies

Knn77 uses cookies and similar tracking technologies to enhance your experience on our platform. The following are the types of cookies we use:

  • Essential Cookies — cookies required for core platform functions such as login, game sessions, and security. These cookies cannot be disabled.
  • Performance Cookies — collects anonymous data on how players use the platform to help us improve the user experience.
  • Functional Cookies — remembers your preferences such as language and display settings to deliver a more personalised experience.
  • Analytics Cookies — helps us understand aggregated platform usage patterns for service improvement purposes.

You can manage cookie settings through your web browser. Please note that disabling certain cookies may affect the functionality and your experience on the knn77 platform.

7 Your Rights Regarding Personal Data

As a knn77 player, you have protected rights regarding your personal data. knn77 is committed to facilitating the exercise of these rights:

Right of Access

You have the right to request a copy of all personal data we hold about you at any time.

Right to Rectification

You have the right to request correction of any inaccurate or incomplete personal data.

Right to Erasure

You may request deletion of your personal data, subject to our legal compliance obligations.

Right to Object

You have the right to object to the processing of your data for direct marketing purposes at any time.

Right to Data Portability

You have the right to receive your personal data in a machine-readable format for transfer to another platform.

Right to Restrict Processing

You may request that we restrict the processing of your data in certain situations during a dispute or review.

To exercise any of the above rights, please contact the knn77 customer support team via live chat or our support email. We will process your request within 30 business days from the date of receipt.

8 Data Retention Period

Knn77 retains your personal data only for as long as necessary to fulfil the purposes stated in this Privacy Policy or as required by law:

  • Active account data — retained for the duration your account remains active and for a defined period following account closure.
  • Financial transaction records — retained for a minimum of seven (7) years in accordance with financial and tax regulatory requirements.
  • KYC Documents — retained for the period specified by applicable anti-money laundering regulations.
  • Support communication logs — retained for three (3) years for dispute resolution and service improvement purposes.
  • Technical data and system logs — retained for 12 months for security and debugging purposes.

When data is no longer needed, it will be securely deleted or anonymised in accordance with approved data management procedures. Deletion is carried out using methods that ensure the data cannot be recovered.

9 Changes to the Privacy Policy

Knn77 may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or service improvements. When we make significant changes, we will:

  • Displaying clear notices on the knn77 platform homepage.
  • Sending notification emails to your registered email address.
  • Updating the "Last Updated" date at the top of this document.

Your continued use of the knn77 platform after any Privacy Policy changes take effect will be considered as your acceptance of the updated version. If you do not agree with any changes, please stop using the platform and contact us to close your account.

We encourage you to review this page periodically. Archives of previous versions of the Privacy Policy are available upon request through our customer support channels.

10 Contact Us for Privacy Enquiries

If you have any questions, concerns, or complaints regarding this Privacy Policy or how we handle your personal data, please contact us through the following channels:

  • Live Chat — available 24 hours a day, 7 days a week via the chat icon at the bottom corner of the platform.
  • Privacy Email — [email protected] (displayed as plain text only).
  • Response time — within 3 business days for privacy-related inquiries and 30 days for rights exercise requests.

For issues related to responsible gaming and player protection, please refer to our Responsible Gaming us. To fully understand the platform's terms of use, please read Terms and Conditions us.

Your Data Protected. Let's Play!

With a transparent privacy policy and layered security, you can play on knn77 with complete peace of mind. Register now and enjoy a safe betting experience alongside thousands of Malaysian players.

SSL 256-Bit
PDPA Compliant
No Data Sales
24/7 Support
Bahasa Melayu